Information on your rights and our obligations, our contract together.

Your Basic Rights, Terms and Conditions related to Distance selling.

Basic Rights

There are certain basic legal rights you have when you buy goods from a UK-based company.
When you buy through the internet you have as many rights in law
as when you buy from a shop, street market, mail order catalogue or during sales.

The law says that goods must be:
¥ as described
¥ of satisfactory quality - they must meet the standard that a reasonable person would regard as acceptable
bearing in mind the way they were described, what they cost and any other relevant circumstances.
This covers, for instance, the appearance and finish of the goods, their safety, and their durability.
¥ fit for their purposes, including any particular purpose mentioned by you to the seller

These are your statutory rights in the UK; defined by the law.
All goods bought or hired from a trader - whether from shops, street markets, mail order catalogues or over the internet - are covered
by these rights. This includes goods bought in sales. If you have a complaint, bear in mind how the item was described.

You have no real grounds for complaint if you:
¥ were told about a specific fault or feature of the product; or
¥ did the damage yourself.
Under these circumstances you are not legally entitled to anything.